Effective Date: 03-06-2025

At Engineer Gaadi Wala, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website, mobile services, or contact us directly for bookings and inquiries.

1. Information We Collect

We may collect the following types of personal information:

• Name, phone number, email address

• Pickup and drop-off locations

• Travel preferences and feedback

• Payment details (if applicable, via secure gateways)

• Communication details shared during inquiries or bookings

2. How We Use Your Information

Your information is used strictly to:

• Process bookings and confirm travel details

• Improve our services and customer experience

• Respond to inquiries and provide support

• Send important updates regarding your trips

• Comply with legal or regulatory obligations

3. Data Sharing & Security

We do not sell your personal data. Your information is shared only with trusted service providers such as drivers, hotel partners, or booking platforms as needed to complete your service. We implement standard security measures to safeguard your information from unauthorized access.

4. Cookies and Tracking

Our website may use cookies to enhance user experience and understand visitor behavior. You can choose to disable cookies in your browser settings.

5. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites and encourage you to read their policies.

6. Your Rights

You may request access, correction, or deletion of your personal information at any time by contacting us at the numbers or email below.

7. Contact Us

If you have any questions or concerns regarding our Privacy Policy, feel free to reach out:
Phone: +91 70887 26354 / +91 97605 06082
Address: Shanti Bihar, Alokik Colony, Near R.A.N. Public School, Rudrapur, Udham Singh Nagar, Uttarakhand – 263153